Ron Allen: Jamestown S'Klallam Tribe keeps workers engaged


Ron Allen. Photo from Point No Point Treaty Council

Ron Allen, the chairman of the Jamestown S'Klallam Tribe of Washington, shares the results of the first survey of tribal employees:
Today, our tribal government (including our medical and dental clinics) and JKT Development (including Jamestown Excavating, Jamestown NetWorks and Carlsborg Self-Storage) businesses employ 235 people.

Our resort/casino businesses (7 Cedars Casino, Cedars at Dungeness Golf Course and The Longhouse Market and Deli) employ 435 people.

This message isn't really about how many people we employ, or how that number compares to other employers' numbers.

For us it is about job satisfaction, recruitment and engagement.

That is why our Human Resources Department recently conducted an Employee Satisfaction and Engagement Survey of our tribal government staff, to see how we are doing.

The survey found that our overall employee job satisfaction is 83 percent, 13 percent above satisfaction levels of other U.S. employees surveyed by the Society for Human Resource Management.

Get the Story:
W. Ron Allen: The importance of happy workers: Jamestown S'Klallam tribe shows how employee satisfaction serves employers, too (The Peninsula Daily News 9/20)

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