Photo courtesy StrongHearts Native Helpline

StrongHearts Native Helpline: A new way to connect

How to use StrongHearts Native Helpline’s new online chat advocacy feature

If it’s not safe to call (1-844-762-8483), StrongHearts Native Helpline’s new online chat advocacy sessions might be a better option. Users receive one-on-one, real-time, confidential information from a trained advocate. Visit strongheartshelpline.org to get started.

Unfortunately, StrongHearts Native Helpline is not able to provide internet-based services to people younger than 13. While our chat advocacy is not available to people 12 and younger, our phone services are available to people of all ages.

All of StrongHearts Native Helpline’s advocacy services are available daily from 7 a.m. to 10 p.m. CT.

Chatline users reaching out after hours will receive a message re-directing them to reach out during operating hours or to reach out to The National Domestic Violence Hotline, a non-Native based 24-7 domestic violence helpline.

What to Expect Online
Click on the purple Chat Now button to connect with an advocate, located on each page of the website in the same location.

There is no need to download anything.

This is not a public chat room – it is a private one-on-one chat.

It is completely confidential and anonymous.

Chatline users are asked to complete a series of non-identifying demographics questions first.

These questions are optional and not required before beginning a chat session. To opt-out, just leave the answer blank.

When the answers are complete (or left blank), click on the Start Chat button to open a chat session with an advocate.

To close a chat at any time, click on the X in the top right corner of the chat window, followed by End Chat.

Safety
As always, your safety is most important to us at StrongHearts Native Helpline and it could be helpful to remember to click out of the site when you’re done chatting and clear your online history. To learn more about staying safe online, we recommend reading, “Behind the Screens: Reducing Tech Footprints” by the National Domestic Violence Hotline at https://bit.ly/2BhRXL9.

The StrongHearts Native Helpline (1-844-762-8483) is a culturally-appropriate domestic violence and dating violence helpline for Native Americans, available daily from 7 a.m. to 10 p.m. CT. StrongHearts Native Helpline is a collaborative effort of the National Domestic Violence Hotline and the National Indigenous Women’s Resource Center.

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